ALL TIMES CST
Earn 16 hours of Illinois CE
The Insurance Company Operations Course describes how insurance companies function and why that is important to all insurance and risk management professionals. Learn about the important strategic decisions made by executives and the philosophy and responsibilities in product development, underwriting, distribution, claims, and other vital company departments.
Discuss how strategies, regulations and compliance affect both clients and company employees. Understand the different types of tactical strategies and the importance of effective procedures. Learn ways to establish goals and manage compliance. Insurance company organization and structure decision strategies covered in this course are: organizational format and function, culture decisions and planning, regulatory and compliance considerations, sales and marketing strategies, and reinsurance considerations.
Learn the fundamentals of company planning and the steps involved in the planning process, including questions to consider in the prioritizing of product development in all its many stages—from inception to marketing. Purpose, function, and roles for product development covered in this course are: new product development, analysis and modifications to existing actuarial practices to support the management and development of products and accounting and finance of insurance company operations.
Management and implementation of underwriting philosophies and processes covered in this course are: underwriting strategies, effective underwriting approach and processes, authority, tools, reporting, loss control and safety, and premium audit.
Determine and define the types of agency and company policyholder services and the organizational impact on company personnel. Insurance company delivery methods and agency/policyholder services covered in this course are: distribution method implementation, technology considerations, relationship management with agency partners, effective agency services, and policyholders services, including service center considerations.
Insurance company claims organization, processes, and functions covered in this course are: organizational structure of claims departments and management, claim department functions and use of technology, claims process from reporting to settlement and beyond, claim investigation and evaluation, litigation management, claim reserving practices, and special investigation units.
Agenda
All times CST
Wednesday
7:30 a.m. - 8:00 a.m. - Join Webinar
8:00 a.m. - 12:15 p.m. - Executive and Financial Management with John Neal
12:15 p.m. - 1:15 p.m. - Lunch
1:15 p.m. - 3:15 p.m. - Executive and Financial Management (Continued) with John Neal
3:15 p.m. - 5:15 p.m. - Product Development with John Neal
5:15 p.m. - 5:30 p.m. - Exam Briefing with Brian McSherry
Thursday
7:30 a.m. - 8:00 a.m. - Join Webinar
8:00 a.m. - 11:00 a.m. - Underwriting with Craig Sietsma
11:00 a.m. - 12:00 p.m. - Claims Management with Craig Sietsma
12:00 p.m.- 1:00 p.m. - Lunch
1:00 p.m.- 3:00 p.m. - Claims Management (Continued) with Craig Sietsma
3:00 p.m. - 5:00 p.m. - Product Distribution with Craig Sietsma
The virtual classes will count for both state CE and designation credit. The exam requirements remain the same and the exam is only required for those pursuing a new designation.
For those taking the exam, you will do so online. The exam window will be open the week following the class, as opposed to the day of the class. Specific instructions on the exam including proctoring of the exam, and completion information will be distributed during the course.
If you would rather email/mail a registration form Click here.
To view the cancellation policy, click here.