Event Information

2023 - Webinar - ABEN - E&O Roadmap to ID Theft, Red Flags, & Money Laundering - Part 1 - Jan. 11


IIA Webinar - Access from wherever you have internet access  
Wednesday, January 11, 2023 11:00 AM - 2:00 PM   iCalendar Central Standard Time

Course #6000065449
3 IL CE hours - Ethics

Part 1:  
Part 1 focuses on Personal Lines

Personal Identity Theft Exposures:
• Definitions
• Identifying and Analyzing the Identity Theft Loss Exposure
• How pervasive is the identity theft problem? How many personal lines insureds are affected?

Personal Identity Theft Risk Management :
• Risk Control
• Limitations of Liability
• Identity Theft Insurance
• Identity Theft Protection Services
• Banks
• Evaluating Identity Theft Protection Services

Important - Please Read:

Westport or Utica E&O Credit: Attendance requirements based on the number of agency staff must be met to be eligible for the Westport or Utica premium credits. You will receive an attendance verification form to forward to your E&O Program Manager once you have attended the class.

To view the cancellation policy, click here.

IIA Webinar - Access from wherever you have internet access  

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Martell, Kym
Martell, Kym

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Kym Martell founder of K.M. Associates, Insurance Management & Training Consultants specializes in training and consultant services to the insurance industry.

With over 30 years’ experience in the insurance, Kym brings to her clients a wealth of experience. Her diverse background includes agency and risk management, sales, claims and customer service.

During her long and productive career, Kym discovered she had a love for and a talent in training insurance professionals. As a result, Kym left the corporate world in 1995 and founded K.M. Associates-Insurance and Management and Training Consultants. Services include property & casualty coverages, sales training, professional coaching, Errors and Omissions auditing & preventions, and Expert witness and litigation support services.

Kym has designed, developed and delivered continuing education and professional training programs on a national level for a variety of clients including professional organizations, insurance companies, agencies and insurance brokerage firms. She has also served as a state faculty member of the Independent Insurance Agents and Brokers of New Jersey (IIABNJ) since 1992. Additionally, Kym is a national faculty member of Independent Insurance Agents & Brokers of America (IIABA) for providing their E&O Risk Management Programs, and a national faculty member of Polestar Performance Programs which provides sales and coaching to insurance professionals.

As a consultant, her extensive corporate and consulting experience perfectly positions Kym to provide professional liability & loss control audits and provide customized E&O loss prevention training in the areas of workflows and agency management. Her superior communication skills are assets that adds to her success.

Kym holds several professional designations including Certified Risk Manager (CRM), Certified Insurance Counselor (CIC), construction Risk Insurance Specialist (CRIS) and the Accredited Advisor of Insurance (AAI).

Kym resides in Asbury Park, New Jersey.

Millsaps, Frank F.
Millsaps, Frank F.

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Frank F. Millsaps, CIC, CISR, CGA, President of Millsaps & Associates, Inc. and is Managing Member of Millsaps Consulting, LLC.

After working for an insurance company for 10 years, Frank started his own agency in 1993. He became a Certified Insurance Counselor (CIC) in the first year and Certified Insurance Service Representative (CISR) from the National Alliance. He later added Certified Graduate Associate (CGA) of the National Home Builders Association. Frank was educated at Broward Community College in Ft. Lauderdale, Florida and the University of Florida in Gainesville after serving in the US Army during the Vietnam War.

As a member of local, state and national insurance associations, he has served on various boards and committees and in 2002 was chosen by his peers as “Insuror of the Year” by the Alabama Independent Insurance Agents Association. He has also served on two national boards and committees of insurance agency management systems and presently is Board Member Emeritus of the Home Builders Association of Metro Mobile. In addition, Frank has participated in many local and civic organizations.

After teaching insurance classes for many associations and companies, Frank formed Millsaps Consulting, LLC, an insurance training and consulting firm. Focusing on teaching and providing continuing education, he also does expert witness testimony and consults with many attorneys and companies in the Southeast.