Event Information

2021 - Webinar - What is Ethics, Really? - Virtual Class - July 21


IIA Webinar - Access from wherever you have internet access  
Wednesday, July 21, 2021 1:00 PM - 4:00 PM   iCalendar Central Standard Time

Course #: 6000098526
3 IL CE hours - Ethics

*This class meets the DOI Approval for allowing webinars for Ethics Credit

Ethics plays a role in our business and professional lives.  Understanding ethics personally, as a consumer, as well as in business, as an insurance professional, have lasting impacts on our customers and our lives.  “What is Ethics, Really?” takes a look at the blurred line between moral and ethical, legal and ethical, how we can use it as a sales and service tool, and what the ramifications of questionable ethics are including how it relates to Errors & Omissions.  Ethics won’t immediately change the way insurance professionals do business but “What is Ethics, Really?” will make insurance professionals question on-the-line behaviors and become better stewards of our industry.

Please Note: This course does NOT count for E&O discount.

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IIA Webinar - Access from wherever you have internet access  


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Broch, Nicole
Broch, Nicole

The Hanover Insurance Group, Inc.

710 Timber Edge Dr
Sherman, IL 62684

Nicole Broch spent over a decade as an Independent Insurance Agent and Manager of a successful partnership between a community financial institution and a local independent agency in Springfield, Illinois. She attended The Hartford School of Insurance and achieved her National Underwriter awarded Personal Lines Coverage Specialist (PLCS) designation in 2005. She went on to receive the National Alliance CISR designation in 2007 and CIC designation in 2009.

In addition to teaching National Alliance CISR modules, IIABA Errors & Omissions, Ethics, and customer service and professional development topics for IIAs, PIAs, and trade associations throughout the country, she is the Territory Sales Manager for The Hanover Group, supporting independent agents throughout Central and Southern Illinois.

Originally from Florida, Nicole has a Bachelors degree in English from Florida State University and a Masters degree in Public Administration from the University of South Florida.

Nicole has two children, Natalie and T.J., and enjoys playing golf, running, spending time with family, and volunteering in her community and in the insurance industry.